Privacy Policy for Complete Mortgage Shop

At Complete Mortgage Shop, we are committed to safeguarding the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website or utilize our services. By accessing our website or engaging with our services, you consent to the terms outlined in this Privacy Policy.

  1. Information Collection: We may collect personal information from you when you fill out forms on our website, communicate with us via email or phone, or provide information during the loan application process. The types of personal information we collect may include your name, contact details, financial information, and other relevant data necessary to process your loan application.
  2. Use of Information: We use the information collected from you for the following purposes:
  • A. To assess your eligibility for loan products and process your loan application.
  • B. To communicate with you regarding your loan application and provide updates on the status of your request.
  • C. To provide customer support and address any inquiries or concerns you may have.
  • D. To enhance and improve our website and services.
  • E. To comply with legal and regulatory requirements.
  1. Information Sharing: We may share your personal information with third parties, including lenders, financial institutions, and service providers, as necessary to process and fulfill your loan application. However, we will only share the minimum information required to facilitate the loan process. We do not sell or rent your personal information to third parties for marketing purposes.
  2. Data Security: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We employ industry-standard security protocols, such as encryption and secure data storage, to ensure the confidentiality and integrity of your data.
  3. Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your browsing experience on our website. These technologies collect certain information about your browsing activities, such as your IP address, browser type, and pages visited. You have the option to disable cookies through your browser settings, but this may limit your access to certain features of our website.
  4. Third-Party Links: Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
  5. Children’s Privacy: Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a minor, we will take steps to delete such information from our records.
  6. Changes to the Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on our website and indicate the effective date of the revision. We encourage you to review this Privacy Policy periodically.

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us using the provided contact details. We are committed to addressing your inquiries and resolving any concerns in a timely and appropriate manner.